Help your surveyors use AI well, without the compliance drag.

Most firms face the same problem. The fee earners’ time disappears into admin — filing, formatting, chasing, re-keying — and AI is meant to help, but nobody’s sure how to use it without making a mess.

I start by looking at where your hours actually go. I build the workflows that return those hours, train your people to use them, and set the whole thing up on Claude, working within the Microsoft 365 you already run. Under the hood, the compliance record required by the RICS writes itself in the background.

The RICS AI Standard has been mandatory since 9 March 2026. Compliance with it is part of the setup, not a separate project.

I start with the low-hanging fruit — the boring, high-volume admin where hours quietly slip away. Email filing. Data entry into spreadsheets. The monthly client report.

We scope the work together, then I build the workflows and skills tailored to your firm, running on your own Claude. You pay to build them once, at £120 an hour. There are no ongoing fees for anything I build. Once a workflow is running, it’s yours. If it needs changing later, that’s billed hourly too. If it doesn’t, you never pay for it again.

Everything sits in three layers.

The first few weeks seem quiet. People try Claude on a task, then scrutinise every line of its output. Nothing dramatic happens. They’re building trust.

Then someone finds the first real shortcut — the report that used to take until mid-afternoon is now done before lunch — and mentions it to the person at the next desk. The pace picks up from there. Gradually, then suddenly.

We start small, with a handful of people, and grow from there. That’s the honest shape of it, and it’s the shape I plan for.

Fee earners at a rural surveying firm in Wessex were spending up to three hours a week filing emails. Claude was shown the firm’s filing patterns — which emails belong in which inbox subfolders and what gets filed to SharePoint for the whole team to find.

Now they tell Claude to ‘File my emails’ and get back a screen of suggestions: where each email should go and whether it belongs on SharePoint so colleagues can find it. They glance down the list, correct the odd one, and approve. The setup is self-learning and improves with every change the user makes. Every week, two hours are reclaimed for client work.

Elsewhere: daily gains from Claude knowing where things are stored on SharePoint. Every night, Chronity Connect takes a snapshot, so Claude is aware of any new clients or directories, reducing the to-ing and fro-ing as Claude works out where to find or file things.

The firm’s tone of voice was built from exemplar documents, reports and emails, and distilled into patterns and styles that make it much more likely that Claude will get it right, or very nearly right, first time.

Two parts, no hedging.

Two things need to be in place before we start. Neither is complicated, and getting them sorted is part of the pre-work we do together.

A Claude Team subscription from Anthropic. Anthropic sets a minimum of five users on the Team plan, so five seats is the smallest we can start with.

Microsoft 365 across the organisation. Email, SharePoint, Word, and Excel — the everyday Microsoft setup, used firm-wide. Everything I build runs inside it.

If you want the technical summary — what the record contains, how classification works, and where your data lives — it’s all on how it works.

Chronity is me — Jack. I’m the Founder, based in Mere, Wiltshire. I qualified as a rural practice surveyor many moons ago, and I now work with RICS compliant firms to help them roll out, improve, monitor and regulate their use of AI. I work with a small number of firms at a time, so when you have a question, you get me, not an account manager. You deal with the person who did the work.